UEH SMS and Communications Consent Policy

UEH SMS and Communications Consent Policy

Effective Date: May 29, 2025

  1. Introduction

By providing your contact information and opting in through UEH (Urban Equity Holdings) forms, website, or services, you consent to receive SMS text messages and phone communications from UEH. This policy explains the scope, frequency, and opt-out rights related to these communications.

  1. Scope of Communications

You consent to receive SMS and phone communications for the following purposes:

a. Appointment confirmations and reminders

b. Service updates and operational notices

c. Marketing promotions and special offers

d. Customer service and support messages

These communications may be made to the phone number you provide during registration, form submission, or account creation.

  1. Frequency of Messages

The frequency of SMS messages may vary based on your interactions with us and the nature of the communication. Generally, you can expect no more than 4–6 messages per month, unless specific circumstances require otherwise.

  1. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier plan. UEH is not responsible for any charges incurred for SMS or phone communications.

  1. Consent is Not a Condition of Purchase

Your consent to receive SMS and phone communications is not a condition of purchasing any products or services from UEH.

  1. Opting Out

You may opt out of receiving SMS communications at any time by replying STOP to any message. To opt out of phone calls, please contact us at +1 213-785-7853. For further assistance, reply HELP to any message or contact us at [email protected].

  1. HELP and Support

For questions or support related to SMS communications, reply HELP to any message or contact us at +1 213-785-7853 or [email protected].

  1. Data Privacy

Your consent to receive SMS and phone communications is governed by our Privacy Policy. For details on how we collect, use, and protect your information, please review our Privacy Policy at https://uehla.com/privacy-policy.

  1. Changes to This Policy

UEH reserves the right to modify this SMS and Communications Consent Policy at any time. Updates will be effective immediately upon posting. We encourage you to review this policy periodically.

  1. Contact Information

For questions about this policy or your communications preferences, please contact us at [email protected] or call +1 213-785-7853.